Over-the-Phone Interpreting (OPI) for Hospitals & Healthcare Providers

Instant Access to Language Support—Anytime, Anywhere

In healthcare, every second counts—and language should never be a barrier to timely, accurate care. Day Health's Over-the-Phone Interpreting (OPI) services offer fast, reliable access to professional medical interpreters in 300+ languages, 24/7. Whether it's an emergency room admission, a telehealth consultation, or a post-discharge instruction call, our on-demand interpreters are here to bridge the gap—in seconds, not hours.

With the power of our DayInterpreting™ app, connecting with a qualified interpreter is as simple as picking up the phone.

Phone interpreting illustration

Why Choose Day Health's OPI Services?

Available 24/7, 365 Days a Year

Our network of certified medical interpreters is on standby around the clock to support healthcare teams in hospitals, clinics, nursing homes, pharmacies, and more.

300+ Languages Supported

From Spanish and Mandarin to Amharic and Tagalog, we cover all major world languages—including rare and regional dialects.

HIPAA-Compliant & Secure

All interpreting sessions follow strict confidentiality protocols, keeping your patient data safe and your facility in compliance with HIPAA and CLAS standards.

Accurate, Culturally Sensitive Communication

Our interpreters are trained in medical terminology, patient advocacy, and cross-cultural communication—ensuring nothing is lost in translation.

Fast Connection Time

In urgent medical settings, waiting is not an option. Most calls connect with a qualified interpreter in under 30 seconds.

Real-world impact illustration

Real-World Impact: OPI in Action

When a community health center in New Jersey began using Day Health's OPI services, they faced a large population of Arabic and Bengali-speaking patients with limited English proficiency. Prior to OPI implementation, communication delays led to longer appointment times and lower patient satisfaction.

After three months of using our on-demand interpreting via the DayInterpreting™ app:

Average consultation time decreased by 20%
Interpreter connection time dropped to under 25 seconds
Patient satisfaction scores improved by 41% in non-English speakers
Readmission rates fell for LEP patients due to better care understanding

How the DayInterpreting™ App Works

The app is used daily by healthcare providers, social workers, emergency responders, and case managers across the country for reliable, real-time communication.

Try it today:

1

Download the app

On your smartphone, tablet, or desktop.

2

Select your language

From over 300+ options.

3

Connect instantly

To a professional interpreter—anytime, anywhere.

DayInterpreting app interface

When to Use Over-the-Phone Interpreting

When to use phone interpreting
01

Emergency Room Admissions

Connects staff and patients instantly when every moment matters

02

Appointment Scheduling

Quick language support for booking and rescheduling

03

Telehealth & Remote Consults

Seamless integration with virtual care platforms

04

Pharmacy Consultations

Medication instructions and dosage explanations

05

Discharge Instructions

Clear post-care guidance for patients and families

06

Mental Health & Social Services

Sensitive conversations with cultural understanding

Seamless Integration, Superior Care

Whether you need support for a busy hospital or a small clinic serving multicultural communities, our OPI solution is scalable, affordable, and instantly deployable. With no hardware required, your team can start using the service today via the DayInterpreting™ app or web portal.

Free setup & onboarding

Flexible pricing plans for healthcare providers

Custom reporting for usage & compliance tracking

Why Healthcare Providers Trust Day Health

We're not just another language service provider—we're a partner in delivering equitable, high-quality care. Our clients include:

Community health clinics
Major hospital systems
Public health departments
Health insurance providers
Mental health and crisis response teams

"We rely on Day Health's OPI services daily. It's made an enormous difference in how our multilingual patients understand and trust us. We no longer worry about long wait times for language support."

— Director of Nursing, Los Angeles

Trusted healthcare partners

Ready to Break the Language Barrier?

Get in touch today to start using Day Health's Over-the-Phone Interpreting services. Your patients deserve to be heard—clearly, confidently, and in their language.

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